Shipping and return policies for Normandie Records

Shipping Info

Handling time for all orders submitted, paid, and accepted on this Site is 1 business day excluding pre orders and pre sale items. If we are unable to deliver the goods within a reasonable period of time, we will inform you as soon as possible and you will be entitled to cancel the order. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. You shall be required to pay an additional charge for delivery, the amount of which shall vary according to the particular goods and the delivery method that you choose.

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained in the Site. We will deliver the goods ordered by You to the address given by You for delivery at the time You place the order.

All purchases made from the Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from the Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments

Return Policy

All sales are final. However, in the event that a product you have purchased is defective, damaged or is the incorrect item, please contact us by email at normandierecords@gmail.com within fifteen (15) days of your purchase. Normandie Records LLC will not refund after such date for any reason whatsoever. Please include your name and your order number along with your description of the product and the defect. Normandie Records LLC will look into the matter and we may contact you for further information (e.g., documentation of your purchase transaction) and/or we may ask you to return the unused item to us. In cases of exchanges for defects in the original product, we will send the replacement piece(s) once we have received the original returned item. There will not be a shipping charge for this exchange.

If Normandie Records LLC determines that the product you purchased was defective, damaged or the incorrect item, we will be happy to replace it for the same item (subject to availability) or we may, in our sole discretion, issue a refund for the purchase price you paid. Please note that returns cannot be accepted unless you first contact Normandie Records LLC.

For more information please contact normandierecords@gmail.com